Effective Date: September 13, 2025

UBZ Buses (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we handle your information when you use our mobile apps and website.

Information We Collect

• Personal Information: name, phone number, and email address for bookings or inquiries.
• Payment Information: securely processed by third-party providers; we do not store card details.
• Usage Data: device type, app version, and analytics to improve our service.

How We Use Your Information

• To process bookings and payments.
• To provide customer support.
• To improve our services and user experience.
• To send important notifications (e.g., trip updates).

Sharing of Information

We do not sell or rent your personal information. We may share limited data with service providers and legal authorities if required.

Data Retention

We keep personal data only as long as necessary to provide services and comply with obligations.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us at info@ubzbuses.co.zm.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their data.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

UBZ Buses, Lusaka, Zambia
📧 info@ubzbuses.co.zm
📞 +260 211 000 000